Refund policy

Your Right to Withdraw (Angrerett) Under Norwegian law (Angrerettloven), you have the right to withdraw from your purchase within 14 days of receiving your order — no reason needed.

How to Return To initiate a return, contact us at [your email] within 14 days of delivery. Please include your order number and reason for return. We will respond within 2 business days with return instructions.

Return Conditions Items must be unused, in their original packaging, and in the same condition as received. We cannot accept returns on items that have been used or damaged after delivery.

Return Shipping Return shipping costs are the customer's responsibility, unless the item arrived defective or incorrect. In those cases, we will cover the return shipping cost.

Refunds Once we confirm the return with our supplier, refunds are processed within 14 days. You will be refunded to your original payment method. Shipping costs are non-refundable unless the return is due to our error.

Defective or Wrong Items If you received a damaged, defective, or incorrect item, contact us immediately at [your email] with a photo of the item. We will arrange a replacement or full refund at no cost to you.

Non-Returnable Items Certain items cannot be returned for hygiene or safety reasons (e.g., underwear, swimwear, pierced jewelry). These will be clearly marked on the product page